All Creatures Animal Care Center FAQs

All patients receive customized care to best fit their needs. Discuss your budget with your veterinary team before treatment. Call us at (601) 856-5333 to request an estimate for your visit.

Payment is expected at the time services are rendered. We accept:

• Cash
• Most credit cards
• Checks
• CareCredit

The CareCredit credit card can be used for routine veterinary appointments, grooming services, emergency pet care, or a variety of surgeries and treatments in the CareCredit network. It gives pet owners the peace of mind needed to care for their pets. Visit CareCredit.com for more information.

We recommend:

• Yearly visits for most pets
• Biannual visits for elderly pets

Annual exams typically include:

• A detailed physical exam by a doctor
• Annual vaccinations
• Parasite screening
• Additional lab testing as needed

We also recommend comprehensive lab panels every 6 months for senior pets to allow early detection and monitoring of common diseases.

Pets cannot express dental pain. Dental disease causes bacteria buildup that can spread through the bloodstream and affect the heart, liver, and kidneys.

Routine cleanings:

• Minimize time under anesthesia
• Reduce the need for advanced oral surgery
• Improve your pet’s comfort and quality of life

Fleas and ticks often go unnoticed in pets with thick coats or those who spend time outdoors. They can:

• Transmit serious diseases
• Cause intense discomfort and skin irritation

We offer a variety of safe, effective prescription treatments and preventatives.

We typically recommend spaying or neutering around 6 months of age, depending on your pet’s species, breed, and size. Spaying/neutering offers many health and behavioral benefits and helps prevent overpopulation.

Yes. Mosquitoes, which carry heartworms, are active year-round in Mississippi — even indoors. Mississippi has one of the highest rates of heartworm in the country. An annual heartworm test is required to maintain a prescription for prevention.

Congratulations! Here’s what to do:

• Schedule a first visit to establish care
• Bring or send prior medical records
• Arrive 15 minutes early to complete paperwork

Most adult pets need annual vaccines. Puppies and kittens usually need 2 to 4 sets of vaccines by 15 weeks of age. We look forward to meeting your new pet!

A microchip is not a GPS device. If your pet is lost and scanned at a clinic or shelter, the microchip company will contact you.

How it works:

• The chip is inserted under the skin at the back of the neck
• The procedure is quick and usually does not require sedation
• It can also be performed during a spay or neuter

Keep your microchip registration up to date so your contact information remains current.

1. Check in with our reception team
2. A veterinary technician will escort you to an exam room
3. The technician will:
• Ask questions and record your pet’s history
• Review medical records
4. Your pet may be brought to our treatment area for:
• A doctor’s exam
• Injections, blood draws, nail trims, ear cleanings, or radiographs
5. The veterinarian will:
• Review findings and recommend diagnostics or treatment
• Answer any questions you may have

If you prefer to have your pet remain with you during the appointment, let us know, and we will accommodate when possible.

Yes. Our staff will call you throughout the day to discuss:

• History
• Recommended diagnostics
• Exam findings
• Treatment plans

Please monitor your phone for calls from our team.
Pets should be picked up by 5:45 PM the same day unless otherwise arranged.

Emergency Clinics in the Jackson Metro Area

Animal Emergency & Referral Center
Mississippi State University Extension
1009 Treetops Blvd, Flowood, MS 39232
Open 24 hours
(601) 939-8999

Urgivet Emergency Vets of Madison
15 Olympic Way, Madison, MS 39110
Open 5 PM–7 AM weekdays
Open 24 hours, Friday evening through Monday morning
(601) 790-1918

• Dogs are taken out for individual outdoor time in fenced play areas at least three times a day
• Cats receive fresh water and litter box access
• You’re welcome to bring your pet’s food
• Let us know if your pet needs to eat during their day stay